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BEST-EX, INC. • P.O. Box 454 • 820 Industrial Court • Baraboo WI 53913-0454
Phone: (608) 356-4882 • Toll-Free: (800) 356-4882 • Fax: (608) 356-4883 • e-mail
REQUESTING A QUOTE OR PLACING AN ORDER
What do I need to know before I order frames or exhibit bases from BEST-EX, Inc.?
- what are the length and width of my sign(s)?
- is the sign going to be positioned in the portrait or landscape orientation, or some or each?
- what is the thickness of the sign material?
- will I be using an acrylic sheet with my sign(s)?
- will the sign(s) be mounted at a 30 or 45 degree angle?
- what is my frame being mounted on?
- how many frames do I need?
- what is my “ship-to” zip code for my freight quote?
BEST-EX, Inc. • P.O. Box 454 • 820 Industrial Court • Baraboo WI 53913-0454
Phone: (608) 356-4882 • Toll-Free: (800) 356-4882 • Fax: (608) 356-4883 • e-mail
GENERAL INFORMATION
May I see a sample of a BEST-EX, Inc. frame?
Yes! We have 8.5”x11” frames which I can send to you by UPS. You can keep the frame for a 30-day review, and then ship the frame back (freight prepaid) to Best-Ex Inc. You will not be billed for the frame or outbound freight unless you choose to keep the frame.
What finishes are available for frames and pedestals?
Our standard finish is a weatherable black textured powder coat. Also available are textured powder coat finishes in NPS Brown, NPS Charcoal, NPS Yorktown Green, and NPS Guam Gray. The same NPS colors are also available in Sherwin Williams Polane S-Plus. Numerous other powder coat and wet coat paint colors are available. If you prefer, frames can be purchased without a finish. Colors other than weatherable black may be subject to an additional charge. If you want colors or finishes matched, you should have a sample of your color, or a PMS or RAL color number.
Does BEST-EX, INC. also make signs?
No. BEST-EX, INC. is a light gauge metal fabricator. We think we should stick to what we do best. We feel the graphics and signage is best done by other professionals in those fields. If you would prefer to purchase your products from only one business, we will gladly refer you to graphic designers or sign manufacturers we work with on a regular basis who also sell our frames, exhibit bases, and pedestals. We are also happy to work directly with your graphics and signage professionals to make your project a success.
How long will it take for my sign to arrive?
Our standard lead time is 6 – 8 weeks after the receipt of your order and credit approval. Lead time may vary if orders have special requirements.
What options do I have for payment?
BEST-EX, Inc. offers terms of net 30 with approved credit. Otherwise, we accept MasterCard/Visa. You can also pay 50% down at the time of order, with the balance due at shipment. Or, you can secure your order with a credit card, and pay for the order at time of shipment.
How will my order be shipped?
How will my order be shipped? Most products can be shipped by UPS. Depending upon the quantity or the size of the products ordered, it may be necessary to ship by common carrier (truck)
How will my order be packaged?
We have standard shipping containers for most of our products. However, larger orders may be bulk packaged in order to reduce freight costs and as part of our ongoing waste reduction/recycling efforts. If you have specific shipping requirements (crating, receiving issues), please discuss this with us when you place your order.
How much will it cost to ship my order to me?
That depends on the quantity of frames ordered and where the frames are delivered. We will provide estimated shipping costs when you place your order if you desire.
How will my order be packaged?
We have standard shipping containers for most of our products. However, larger orders may be bulk packaged in order to reduce freight costs and as part of our ongoing waste reduction/recycling efforts. If you have specific shipping requirements (crating, receiving issues), please discuss this with us when you place your order.
How much will it cost to ship my order to me?
That depends on the quantity of frames ordered and where the frames are delivered. We will provide estimated shipping costs when you place your order if you desire.
Where did the name BEST-EX come from?
BEST-EX, INC. has been family owned since 1982, and that was the name of the business at that time the business was purchased from the previous owners. Where they came up with the name is anyone’s guess!
What kind of custom work can BEST-EX, Inc. do?
Our primary business is metal fabrication. We have state-of-the art fabrication equipment and experienced staff to work from your specifications or help you design a special exhibit base, frame, or pedestal, or custom fabricated product for your project.